Deliveries and returns

Transportation of your package

Preparation of orders

Upon receipt of your payment, the order is processed and shipped as soon as possible (within 3 working days). The delivery takes place within an average of 2 to 3 working days for mainland France and 5 days for the countries of the European Union from your payment.

Packaging and packing

Our store already has more than 20,000 packages sent since its inception 13 years ago, so we have the experience of parcels and make sure they are perfectly packaged.

Eco-responsible approach

We reuse selected cardboard boxes collected from various merchants in the Normandy region for our packaging in order to avoid waste and reduce the increasingly expensive packaging costs.

Routing and shipping

We deposit parcels daily from Monday to Friday directly at the Granville postal sorting center to minimize handling of parcels and breakage of items.
FRANCE  ( DPD relay point )4,00 €
FRANCE ( colissimo )8,00 €
FRANCE ( on Predict DPD appointment )10,00 €
FRANCE (DHL EXPRESS)12,00 €
Europe 1 countries: Germany, Belgium, Luxembourg, Netherlands12,00 €
Europe 1 countries: Germany, Belgium, Luxembourg, Netherlands (DHL EXPRESS)14,40 €
Europe 2 countries: Italy, Spain, Austria, Liechtenstein12,00 €
Europe 2 countries: Italy, Spain, Austria, (DHL EXPRESS)14,40 €
Other European Union countries16,00 €

0 < 1 kg1 < 2 kg2 < 5 kg5 < 10 kg10 < 30 kg
DOM-TOM 1 : Guadeloupe, French Guyana, Martinique, Mayotte, Reunion, Saint-Barthélémy, Saint-Martin, Saint Pierre-et-Miquelon15,00 €19,00 €29,00 €46,00 €103,00 €
European countries outside the European Union22,00 €22,00 €25,00 €30,00 €40,00 €
DOM-TOM 2 : New Caledonia, French Polynesia, Wallis and Futuna19,00 €29,00 €49,00 €96,00 €250,00 €
Other countries of the world26,00 €37,00 €54,00 €101,00 €162,00 €
Switzerland

DAP shipment "delivery at place" the customer has to pay taxes and customs duties
14,00 €18,00 €20,00 €24,00 €30,00 €
United Kingdom

DDP shipment "delivered Duty Paid" the customer has nothing to pay upon receipt of the shipment
18,00 €21,00 €23,00 €28,00 €55,00 €

Packages are shipped by mail and delivered to the delivery address indicated on the order form.

In your absence, you will receive a notice of arrival of your package indicating that it will be delivered to you or that you can collect it at the nearest post office.

As indicated on the card of the products, the participation in the expenses of delivery can be increased according to the dimensions and the weight of the ordered products (bulky or heavy objects).

In this case, the delivery is made by the intermediary of a carrier, the transport costs are then negotiated beforehand.

You have the right of withdrawal of 14 days provided by law to return the items without having to justify your reasons.

The product must be returned in good condition, in its original packaging which must be complete, in perfect condition for resale, and accompanied by all accessories, instructions and documentation as well as a copy of the purchase invoice. Items returned incomplete, damaged or soiled by the customer will not be refunded or exchanged.

No cash on delivery will be accepted for any reason.

In this case, the return costs are at your charge. The refund will be made upon receipt of the item.